Terms and Conditions

These conditions determine the procedure for ordering, paying, delivering and complaining about the products offered on these pages. websites can be used for your private use without any fees for use, and according to the following conditions and rules.
The seller is CONTINENTAL ADVENTURE d.o.o., and the buyer is visit this page to fill out the electronic order, send it to the seller and make payment by credit card or cash on delivery.

  • Ordering

    • The customer orders the product or products via the electronic order form.
      Any person who electronically orders at least one product, fills in the required information and sends it is considered a customer the order.
      All prices are expressed in Bosnian national currency, Bosansko Hercegovačka Konvertibilna marka (BAM) with VAT. The customer additionally has the possibility of displaying prices in euros.
      The goods are ordered electronically, by clicking on a specific product and saving it in the shopping cart.
      The goods are considered ordered when the customer chooses and confirms the payment method.
  • Complaints

    • The seller undertakes to deliver a product that is technically correct and corresponds to the product description stated on The image that illustrates the product on the website may not correspond to the actual appearance of the product and the customer cannot advertise this segment.
      If the customer chooses the product download option and the customer is unable to download due to technical issues problems caused on the seller’s server, the seller undertakes to send an email with a new one download options for which the customer does not bear any costs.
      In the event that the customer is not even then able to complete the download caused by technical problems on to the seller’s server, the buyer is obliged to contact the seller’s sales service about this, which will offer an adequate solution that will not contain any compensation or further costs from the customer. There is no customer the right to request a refund in this situation. In the event that the customer cannot download the product, and the technical problems are not related to the seller, but are caused by the customer, the operator or a third party, the seller bears no responsibility and is not obliged enable the customer to download or deliver the goods free of charge.
      The customer is obliged to download the product within 5 (five) working days, after that he will not be able to do so without it regardless of having made the payment, download the product. In this case, the buyer waives any complaint.
  • Copyright Protection

    • All rights of the publisher and program holder on the recorded and printed work are reserved. He is a publisher and publisher CONTINENTAL ADVENTURE d.o.o.
    • The customer undertakes not to reproduce, perform, use for radio diffusion and sell without authorization seller’s products or any part of those products.
  • General

    • CONTINENTAL ADVENTURE d.o.o. reserves the right to change these terms and conditions. Any changes will be applied to usage page. The customer is responsible for the accuracy and completeness of the data entered during the purchase.
      The services provided by the Internet store do not include the costs you incur using the computer equipment and services for accessing our sites. CONTINENTAL ADVENTURE d.o.o. is not responsible for telephone, Internet costs traffic or any other costs that may arise.
      Although your CONTINENTAL ADVENTURE d.o.o. strives to provide the best possible service offer, CONTINENTAL ADVENTURE d.o.o. cannot guarantee that it will
      services on meet your needs.
      CONTINENTAL ADVENTURE d.o.o. nor can it guarantee that the service will be error-free. If there is an error, please
      Please report it to our Contact Center or to e-mail so that we can eliminate it as quickly as possible. 
  • Reservation Conditions

      80101 Livno
    • Requests and reservations are accepted via our web shop, by e-mail, by post, telephone, or personally. 
    • Reservations made through web shop get a 10% discount on price. 
    • If you contact us directly by email or mobile phone, or by any other means, you no longer have the benefit of the 10% discount, which is calculated only for online reservations that guests make independently on our website.
    • As the reservation would be valid the user needs to pay the advanced payment in the amount of 50% of the order.
    • The advanced payments can be effectuated online or and personally at the Resort/Office reception.
    • The final account is carried out at the Resort/Office reception prior departure.
    • Specified prices are informative, and the Continental Adventures reserves the right to make changes. The change of the reservation is possible only in writing.
    • By paying the deposit, the guest accepts the following conditions: 
    • The guest is responsible for his/her stay in the facility and undertakes to use the inventory and furniture by usual and conscientious use. The above-mentioned guest assumes full responsibility for any damage and disturbances caused by non-standard use of furniture and inventory. Accommodation users are obliged to immediately notify the service provider of any damage or disturbance that occurs. Accommodation users will subsequently be responsible for any damage or disturbances caused by unprofessional or irresponsible use of the facility and its inventory and furniture. If there is damage in and around the house, the guest is obliged to pay the full amount of the repair or the purchase of new inventory, if needed.
    • Smoking is prohibited without exception!
    • It is not allowed to change settings on already generated user accounts in multimedia devices. Users can only use accounts that have already been generated.
    • The guest agrees to be filmed by the camera surveillance system installed around the facilities in the resort.
    • The lessor of the accommodation, Continental Adventure, does not assume any responsibility in the event of theft or damage to things belonging to or in the possession of the user of the accommodation.
    • For additional information, the Sales department of the Continental Adventure is at your disposal:
      • phone +387 63 221 912,
  • Cancellation Conditions

    • The reservation is valid from the date of the advanced payment.
    • Customers can cancel their reservations and instead choose different date of of their arrival. Contact us by email or phone to arrange details.
    • Continental Adventure reserves the right to keep the amount of transaction per resort for reservation expenses.
    • In case the reservation prepaid in full or half amount is cancelled within 1-30 days prior to arrival, Continental Adventure keeps the whole amount. The payment is not refundable, but the guests can always move their booking to a different date, or use the paid amount for any other services that Continental Adventure provides. The deadline of the usage is one year from the payment.
  • Currency Conversion

    • All payments will be affected in Bosnia and Herzegovina currency. The amount your credit card account will be charged for is obtained through the conversion of the price in Euro into Bosnia and Herzegovina (BAM) according to the current exchange rate of the local Bosnia and Herzegovina bank. When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original price stated in our web site.
    • All payments will be affected in Bosnia and Herzegovina currency. The charged amount on your credit card account is
      converted into your local currency according to the exchange rate of credit card associations.


  • The ordered products or services are paid online with one of the credit cards: Mastercard, Maestro or Visa.

Contact Us

  • If you have any questions or concerns regarding our Privacy Policy, please contact us at:

    • +387 63 221 912
    • Contact Page 
      • Zgona bb, Livno 80101 
      • Continental Adventure d.o.o 
      • Djelatnosti putničkih agencija
      • ID: 4281288350004
      • Žiro račun:
        • BA393060002977268112
          ADDIKO BANK d.d.
        • BA393060002977266560
          ADDIKO BANK d.d.


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